Privacy Policy

1. Introduction

Welcome to Nano Aerpod (accessible at aerpod.in). We are committed to respecting and protecting your privacy. This Privacy Policy details how Aura Kleanair Concepts (including FLH Kleanair and Klean Energy India Pvt. Ltd.) collects, protects, and uses customer information when you use our website, purchase our wearable PAPR devices, and make secure transactions.

2. Information We Collect

To process orders, verify payments, and handle inquiries, we collect the following details:

• Contact Information: Full name, telephone number, and email address.
• Delivery Information: Physical shipping address, billing address, city, state, and postal pincode.
• Order History: Cart items, total payment amounts, and unique order transaction hashes.
• Payment Data: Secure order details are handled through our checkout provider (Razorpay). We do not collect or store credit/debit card numbers or net banking credentials on our servers. Razorpay processes all transactions securely via tokenized gateway mechanisms.

3. How We Use Your Information

Your data is processed based on business necessity and order management requirements:

• To construct and securely process order IDs via Razorpay.
• To coordinate, ship, and deliver purchased products to your specified location.
• To dispatch invoice documents, receipt records, and tracking updates.
• To log and answer support inquiries submitted via the Contact Us form.
• To comply with regulatory laws, including GST filings and tax auditing.

4. Third-Party Sharing

We value your trust and do not trade, sell, or rent your personal information to third parties. We share data only with the following trusted third-party providers required to fulfill our e-commerce workflow:

• Payment Processors (Razorpay): Transaction details are shared to complete secure payment processing.
• Courier & Shipping Partners: Delivery details (name, phone, address, pincode) are shared to dispatch orders.
• Database Services: Order details are stored in our secure MySQL server as described in our system configurations.

5. Data Retention & Security

We use advanced firewall systems, secure database pools, and SSL encryption (HTTPS) across our entire web application to safeguard your personal details. We retain customer transaction lists and shipping records in the database solely for fulfillment records, warranty validation, and financial compliance.

6. Cookies & Tracking

Our platform uses standard functional cookies to preserve shopping cart state and local site parameters (such as theme preferences). These do not collect sensitive user information.

7. Updates to this Policy

Aura Kleanair Concepts reserves the right to modify this Privacy Policy at any time. Changes take effect immediately upon publishing.